Terms and Conditions
  1. Cancellation Policy

    1. For individual booking, the time for canceling without penalty is 48 hours before the scheduled date of your arrival. If you cancel after the 48-hour limit or if you fail to cancel your reservation resulting in ‘No-Show’, we will charge you a 1 night penalty. There may be additional applicable charges and taxes.
    2. For group booking with 5 and above individuals, the time for canceling without penalty is one week before the scheduled date of your arrival. If you cancel after the one week limit or if you fail to cancel your reservation resulting in ‘No-Show’, we will charge you a 1 night penalty per individual. There may be additional applicable charges and taxes.
    3. To cancel your reservations, you must send us your name and Reservation Number through our email address This e-mail address is being protected from spambots. You need JavaScript enabled to view it .  Cancellations made through this email will be given Cancellation Number and will be emailed back to you confirming the cancellation.
  2. Hotel Overbooking

  3. For reservations guaranteed with a form of payment at time of booking, rooms are held until hotel check-out time the day following arrival. For reservations not guaranteed with a form of payment at time of booking, rooms are held until set cancellation time per the rules of the reservation. In the       event more guests arrive than can be accommodated due to hotel overbooking or an unforeseen circumstance, and hotel is unable to hold rooms consistent with this room hold policy, hotel will attempt to accommodate guests, at its expense, at a comparable hotel in the area for the oversold night(s), and will pay for transportation to that hotel.

  4. Hotel Reservations General Terms

  5. In addition to the other terms and conditions specified on this Site regarding Dreamliner Hotel, the following general terms and conditions apply to reservations booked on this Site: Cancellation policies and other information about specific room reservations and properties may vary by room-type and by the type of reservation.
    DREAMLINER HOTEL does not accept pets.
    Rates confirmed in USD may be converted to local currency by the Dreamliner Hotel at your time of stay, based on the exchange rate used by the hotel and are subject to exchange rate fluctuations. Credit card charges are subject to additional currency conversions by banks or credit card companies, which are not within the hotel’s control and may impact the amount charged to your credit card.
    While the hotel will strive to honor your requests for specific features such as bedding type or non-smoking rooms, DREAMLINER HOTEL does not guarantee that your request will be honored.

  6. Additional Charges

  7. In addition to your room charges, we will charge you for your usage of various services such as Telephone calls, Business Center, and Laundry services.

  8. Personal Information, Credit Card Information

  9. You agree that neither Dreamliner Hotel nor any other providers of products or services related to this site are responsible or liable in any way for injury, loss or damage to your computer, or interception or use of credit card information or other personally identifiable information, related to or resulting from use of the site or any sites linked or associated with this site.

  10. Mis-Communications / Lost Transactions

  11. Dreamliner Hotel and any other providers of products or services related to this Site are not responsible for communication malfunctions, failures, or difficulties, or lost, stolen, or misdirected, transmissions, messages or entries, or the security of any such communications. Further, Dreamliner Hotel and any other providers of products or services related to this Site are not responsible for incorrect or inaccurate entry information, whether caused by User(s) or by any of the equipment or programming associated with the Site, or by any technical or human error that may occur in the processing of any information related to the Site. Dreamliner Hotel and any other providers of products or services related to this Site may cancel or modify reservations where it appears that a User has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.
    You agree that neither Dreamliner Hotel nor any other providers of products or services related to this Site are responsible for any damages that may arise as a result of any travel or hotel arrangements or other orders you request or make on this Site which are not processed or accepted for any reason.

  12. Modification

  13. Dreamliner Hotel may at any time modify these Terms and Conditions or any other content in this website including rates without prior notice, and your continued use of this site will be conditioned upon the terms and conditions in force at the time of your use. Accordingly, you agree to review these Terms and Conditions periodically, and your continued access, use and/or posting on this Site shall be deemed your acceptance of the changed Terms.

  14. Entire Agreement

  15. Terms and Conditions constitute the entire agreement between us relating to the subject matter hereof, and supersedes any prior understandings or agreements (whether oral or written) regarding the subject matter, and may not be amended or modified except in writing or by making such amendments or modifications available on this Site.

     

    I AGREE TO THE TERMS AND CONDITIONS

 

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Dreamliner Hotel Addis Ababa Ethiopia+251 11 467 4000

dreamlinerhotel@ethionet.et